No replacement cost will be levied for the issuance of chip charge card. For replacements as a result of taken / lost / damaged cards, and brand new charge cards given, replacement charges/card charges will undoubtedly be levied depending on the tariff relevant to your charge card.
Do i must require a fresh PIN for the chip credit card that is replaced?
No, your overall ATM PIN in the credit that is existing can be utilized on whilst the PIN for the replacement card. If you don't know the PIN of one's current bank card, you can phone HSBC PhoneBanking to ask for a brand new bank card ATM PIN.
Can the HSBC is used by me Chip bank card for online deals along with at Point Of Sale (POS) terminals?
Yes, you can make use of the HSBC Chip bank card for POS and for online transactions at sites that accept Visa/MasterCard bank cards. On line card use will demand authentication regarding the deal by entering the 6 digit OTP (One Time Password). HSBC has rolled away an SMS OTP functionality for easier usage during both on the web and IVR deals. In the event that you had formerly developed Verified by Visa (VBV)/ Mastercard SecureCode (MSC) passwords, you can not use them. Rather, the HSBC SMS OTP verification solution will immediately trigger verification for the online/IVR deals via the SMS OTP.
Please relate to the FAQ on Implementation of SMS OTP authentication for main and Add-on cards for further details.
Usage at POS terminals present at vendor establishment shall require you to enter your 6 digits ATM PIN quantity, to validate the deal. wrong ATM PIN will likely not validate the deal and also the exact same shall never be processed. In the event you would not have an ATM PIN, please put your ask for exactly the same on HSBC mobile Banking /HSBC private Web Banking. It's also possible to go to your nearest HSBC Branch and spot a request an ATM PIN. Upon request the ATM PIN will be provided for your mailing target.
Can i personally use the HSBC Chip bank card offshore?
Yes. According to the convenience of the POS that is overseas terminal you might be necessary to validate your acquisitions utilizing your 6-digit charge card ATM PIN in addition to signing the sales slide. Please be aware, in certain countries/regions chip cards aren't common and never all POS terminals can accept chip cards. Your card deals in these countries/regions will return to utilizing stripe that is magnetic.
Would the HSBC Chip charge card be accepted by all merchants?
Yes. The Chip credit card comes with a strip that is magnetic guarantee acceptance also at merchants whose POS terminals don't have Chip card ability. Ergo the HSBC Chip credit card can be utilized at card accepting merchants that are most in exactly the same way while the magnetic strip cards are utilized.
How do you utilize my HSBC Chip charge card?
- The vendor will dip the Chip Card in to the POS terminal's card audience and go into the add up to be compensated by you.
- The POS terminal will ask for the PIN, that will be your 6 digit bank card ATM PIN.
- You're going to be needed to enter your charge card ATM pin from the aim of product product Sales (POS) machine as well as signing the fee slide for the purchase deal to successfully proceed through.
- The Merchant arms over your content associated with Sales slide along because of the Chip Card.